Privacy Policy

Last updated: July 8, 2024

1. Introduction

Welcome to NilgAI, an AI-powered travel planner operated by Nilgai Travel Ltd. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We may collect and process the following types of information:

  • Personal Information: Name, email address, phone number, and other contact details.
  • Travel Information: Preferences, destinations, travel dates, accommodation details, and other trip-related information.
  • Payment Information: Credit card details or other payment information required to process your transactions.
  • Usage Data: Information about how you use our service, including IP address, browser type, operating system, access times, and referring website addresses.
  • Communications: Any information you provide when you communicate with us, such as through customer support or feedback.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our services.
  • Improve, personalize, and expand our services.
  • Process transactions and manage your bookings.
  • Communicate with you, including sending confirmations, updates, and support messages.
  • Analyze usage and trends to improve our service.
  • Prevent fraudulent transactions and protect the security of our services.
  • Comply with legal obligations.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer support.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

5. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or destruction. However, no system can be completely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we correct any inaccuracies in your personal information.
  • Deletion: You can request that we delete your personal information.
  • Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those messages.

To exercise any of these rights, please contact us at [contact email].

7. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By providing your information, you consent to such transfers.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Nilgai Travel Ltd


By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.